R. MAESTAS, LLC
Date: 02/23/2019
Privacy Statement
R. Maestas LLC has created this security and privacy statement in order to document and communicate its commitment to doing business with the highest ethical standards and appropriate internal controls.
We respect your privacy. Information you entrust to R. Maestas LLC will be handled with the greatest care, and R. Maestas LLC will not use the information in ways to which you have not consented or is not required by law.
Policy Scope
Sites Covered by this Policy – This Privacy Policy applies to all R. Maestas LLC-owned web sites and domains.
- www.rmaestas.com
- www.maest.as
- www.jenmaestas.com
Links to Other Sites – This site may contain links to other sites. R. Maestas LLC is not responsible for the security or privacy practices of these sites, the products or services offered by these sites, or the content appearing at these sites. R. Maestas LLC does not endorse any of the products or services marketed at these other sites.
Website Information Gathering
R. Maestas LLC recognizes the importance of keeping the information we collect about you confidential. We always take great care to protect what you entrust to us. R. Maestas LLC is committed to protecting the privacy of visitors to our website.
Personal Information Gathering – We do not automatically collect personally identifiable information (PII) about our web site visitors. We may record the Internet protocol (IP) address of the computer you are using, the browser software used, the operating systems used, and the websites from which our visitors link directly to our site. We aggregate and use this information to determine how many visitors we have to different pages on our web site, to detect and correct systems problems, and to improve the usability of our web site. This information is not connected to individual names or personal identities.
Explicit Information Gathering – You can examine our entire web site without providing any information whatsoever. Our web site’s contact form requires users to give us contact information. This information is used to provide information to those who inquire about our services. This information is also used to get in touch with customers when necessary. From time to time, the information gathered through this site may be used to notify you about services that we think will be of interest to you.
Covert Information Gathering – Our site does not covertly capture information regarding the specific activities of any particular user. We do not have any arrangements with any other sites to track or monitor user activities on the Web. Our site does, however, produce reports that permit us to view your activity on our site in anonymous or aggregated form. We do not use cookies, web bugs, or any other active content mechanism to capture or maintain information about users without their prior consent. The only personal information that we capture has been specifically submitted to us through the contact form. We do not store any persistent information on your computer.
Cookies and Web Bugs – At this time, we do not use cookies on this site. If this changes, this policy statement will be updated to disclose how R. Maestas LLC uses cookies and for what purpose.
Personal Information Usage – When you disclose personal information to us that is where it stays. The only exception involves disclosure to the government according to normal business practice, for instance for the collection of taxes, and according to the orders of a court, for example responding to a subpoena or search warrant. We do not sell, rent, trade, lend, or otherwise transfer such personal information to affiliates, subsidiaries, sister companies, holding companies, parent companies, strategic partners, or any other organization.
Children
Precautions For Children – R. Maestas LLC does not attempt to collect personal information from children, and we do not provide services to children. The R. Maestas LLC website is not directed to children under age 18, and we do not knowingly collect personal information from children under age 18. If a child sends personal information to us, and this information can be identified as originating from a child, the information will be deleted. We cannot always determine which information originates with a user that is a child. We do not maintain databases about children.
Email List Privacy
Opt-in Email Lists – We use email lists that we have assembled from people who have indicated they want additional information about our services.
Personal Contacts: When we receive requests for information or help in person, from our web site from information volunteered by our web site visitors, or from meetings from people indicating they want more information about our type of services, we will place these individuals on our contact list.
Email List Privacy – With the above exception, R. Maestas LLC does not sell, rent or share our email lists with any other third parties. We do not link our email lists to any other databases. We do not store emails or individual information on our web server. All personally identifiable information is securely stored by our third-party electronic mail and CRM provider (Microsoft Corporation), and on servers behind our firewall.
Website Security
Security Measures – Our site is protected with a variety of security measures such as change control procedures, passwords, and physical access controls. We also employ a variety of other mechanisms to ensure that data you provide is not lost, misused, or altered inappropriately. These controls include data confidentiality policies and regular database backups.
Encryption Policy – We use SSL encryption to protect the information you submit to us.
Storage of Personally Identifiable Information (PII) – We do not store any personally identifiable information on our web server. PII is transmitted in email form, and securely stored in our organization’s Customer Relationship Management system. Access to our CRM is restricted to personnel that require this information for the performance of their duties.
Sensitive Communicating via Email and Webpage
Sending Confidential Information – Web sites visitors must not use this site to submit confidential information to R. Maestas LLC. To arrange for the delivery of highly sensitive information, contact R. Maestas LLC directly by calling (720) 845-5762 to communicate any confidential information.
Your Personal Information
Access to Personal Information – We make every effort to keep our records accurate. We will make appropriate changes when you notify us. If you want to view, update or delete the information we have about you in our database, please submit a request in our contact form. We will follow procedures to verify your identity before providing this information to further protect your privacy.
Your Opt-In and Opt-Out Decisions
Service Information – If you would like to receive information regarding our services, please fill out our contact form.
Privacy Policies – If you have a question about our privacy practices, please fill out our contact form.
Email Lists – If you are currently on our email list and wish to be removed, please fill out our contact form.
Privacy Policy Changes
Policy Change Notice – We may occasionally make changes to our privacy policy to reflect changes in legal and regulatory requirements, or as necessary as we upgrade or modify our technology, applications and service offerings. We recommend you visit our site to review our privacy policies occasionally.
Contact Information
Customer Information Requests – With respect to this web site, there are two options regarding your personal information. If you wish to contact us about our products or services, then you need to disclose your contact information so that we can service your request. If you wish to remove your name and related information from our contact database, we will promptly take action to comply with your request. We are pleased to process address error correction notices and address change requests through any of the following channels:
- Submitting a request through our website contact form
- Sending regular mail to 7771 S. Curtice Dr. Unit F Littleton, CO 80120
- Calling (720) 845-5762 during regular business hours 8 AM to 5 PM
Privacy Policy Questions and Problems: If you have any specific questions or concerns about our privacy policy or practices, including any suspected potential disclosures of your personal information, please use the following contact information:
Ricardo L. Maestas
R. Maestas LLC
7771 S. Curtice Dr. Unit F
Littleton, CO 80120
(720) 845-5762
References
This policy helps address the requirements of the following regulations and standards:
OECD Fair Information Principles
FTC Online Privacy Principles, including the CAN-SPAM Act of 2003
US Federal Trade Commission COPPA
Children’s Online Privacy Protection Act
ISO 27002: 15.1.4 Data protection and privacy of personal information